Canberra Business Chamber welcomes Greg Harford as its new CEO

The Canberra Business Chamber has recently welcomed Greg Harford as its new CEO, who has travelled across the Tasman Sea to take up his position. Harford previously served as CEO of Retail NZ, where he advocated for better outcomes for retailers. What is his vision for Canberra? We interviewed him to find out.

Why Canberra? What did you know about Canberra before coming here?

I’ve been visiting Canberra on and off for more than 20 years. I’ve been here frequently for work, and I’ve had family holidays here. Canberra’s an awesome city; there’s lots to do, there’s a thriving and diverse business sector, and, of course, it’s a sister city to Wellington, my old hometown. 

What was your role in Wellington? How will that translate to you working in Canberra?

I’ve worked across advocacy, communications, marketing and operational roles in Government and business. Until recently, I was the Chief Executive of Retail NZ, the peak body for New Zealand’s retail sector. I played a key role in representing the interests of business to Government and the public – something which is core to my new role here at the Canberra Business Chamber. I’m really passionate about the importance of business in creating and sustaining jobs, and ultimately delivering a thriving and vibrant city.

What are the strengths of Canberra’s business community?

Canberra’s business community is incredibly diverse in size, scale and type. There’s lots of innovation happening here across all sorts of industries, and there’s huge opportunity for Canberra businesses to grow. Much of Canberra's business supports Government, so is really working hard for all of Australia. 

What are the significant issues Canberra’s business community is facing?

I’m hearing a lot of concern about red tape and the cost of doing business here in the capital; plus, the chronic skills shortage makes it difficult to attract and retain good staff. Businesses can’t thrive if they can’t get the people they need, which is limiting the growth opportunities for businesses. 

What is your immediate priority as CEO?

I’m just over a two weeks into the job, and at this stage my focus is on meeting as many members as possible, as well as the key politicians who influence the business environment. The Canberra Business Chamber does an amazing job of connecting businesspeople through networking and events, providing workplace relations support and speaking up for business. I’m really keen to see us continuing our great work.

What is your longer-term vision for Canberra’s business community?

I want to see Canberra being a place where businesses grow, thrive and prosper. I would also love to see Canberra being known around Australia and internationally as an innovative and business-friendly city. I think the importance and dynamism of our business sector is not as well-known outside the ACT as it could be – and I’d like to see that change.

Is there anything else you would like to add?

Canberra’s a great place, I’m loving being here and everyone has been very welcoming. I’m looking forward to getting to know everyone in the business sector much better.